Privacy Policy

Information we collect

• Information you give us when you request a visit or apply for a job: your name, phone number, email address, your answers to the form's questions (such as who you are inquiring for, the type of care you are exploring and your timeframe), and, for job applicants, your work history, availability, certifications and any résumé you attach.
• Information collected automatically: your IP address, browser and device type, pages viewed, the website or ad that referred you, and the date and time of your visit. We collect some of this through cookies and similar technologies described below.

Please do not submit detailed medical information through the Site. We will discuss care needs with you directly and privately.

How we use your information

• To respond to your inquiry, schedule tours and discuss care options with you.
• To review employment applications and contact applicants.
• To understand how visitors find and use the Site and to improve it.
• To measure the effectiveness of our advertising.
• To comply with legal obligations and protect our rights.

Phone calls, text messages and email

If you submit a form and agree to be contacted, we may call, text or email you at the details you provided, including by automated means, about your inquiry or application. Consent is not a condition of admission, employment or any service. Message frequency varies, and message and data rates may apply. You can opt out of text messages at any time by replying STOP, and reply HELP for help. You can also ask us to stop calling or emailing you by contacting us using the details below.

We do not sell, rent or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing purposes.

Cookies, analytics and advertising

We may use cookies, pixels and similar technologies from service providers such as Google (Google Analytics and Google Ads) and Meta (Facebook and Instagram) to understand Site traffic and to measure and improve our advertising, including showing our ads to people who have visited the Site. These providers may collect information about your use of the Site and other websites over time. We do not send the answers you enter in our forms to these advertising providers.

You can limit this tracking by:

• Adjusting your browser settings to block or delete cookies.
• Using Google's opt-out tools at adssettings.google.com and the Google Analytics opt-out add-on.
• Adjusting your ad preferences in your Facebook or Instagram account settings.
• Visiting optout.aboutads.info.

How we share information

We do not sell your personal information. We share it only:

• With service providers that help us operate the Site and deliver form submissions (for example, website hosting and email delivery), who may use it only to provide those services to us.
• With advertising and analytics providers as described above.
• When required by law, or to protect the rights, safety or property of VCare, our residents or others.
• In connection with a sale, merger or transfer of our business.

Health information

This Site is for general inquiries and is not used to provide or record medical care. Information about residents' health and care is handled separately, in accordance with applicable law, and is not collected through this Site.

Data security and retention

We use reasonable safeguards to protect your information, and the Site is served over an encrypted (HTTPS) connection. No method of transmission or storage is completely secure. We keep inquiry and application information only as long as needed for the purposes above or as required by law.

Children

The Site is not directed to children under 13, and we do not knowingly collect their information.

Your choices

You may ask us to access, correct or delete the personal information you submitted through the Site, or to stop contacting you, by reaching us at the contact details below.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last changed.

Contact us

VCare of Longwood
480 East Church Ave, Longwood, Florida 32750
(321) 509-1940 · admin@vcarelongwood.com